The First State Bank
Barboursville, WV

"Bank Intelligence has been unbelievable in helping us dissect and understand the underlying demographics of our branches."

Andrew Vallandingham

The Farmers State Bank
Quinton, OK

"Our meeting went above and beyond what was expected. Bank Intelligence didn't just sell me a product and said now go use it. Bank Intelligence has provided help and insight on how to use the product to make the critical decisions we need to make."

Chris Jordan


"The financial and market comparisons have been invaluable in helping First Financial develop a negotiating position with our acquisition targets. The product has provided a "neutral" analysis enabling us as the acquirer to develop a solid position in communicating our pricing strategy. In our most recent negotiation we were able to bridge an initial $2,000,000 gap between asking pricing and our offer with virtually no resistance. That's value!"


"As the CEO of a regional bank holding company, I don't typically have the time to participate in web conferences, but the marketing person with Bank Intelligence convinced me to sit in. Based on past experiences, I had very low expectations going into this web conference as I thought it may just be a sales pitch. However, just 10 minutes into the session, I realized that in my 35 years in banking, I had never seen anything like this. The Bank Intelligence analysis immediately pointed out our key strengths, weaknesses and areas for profitability improvements. The strategies for growth that they hit on in an hour and a half had taken us months to figure out! This complimentary web conference alone provided value well beyond my expectations. Our management and presidents use this tool to fine tune our ten community banks as well as look for opportunities to grow. We now use Bank Intelligence extensively in the following areas: * Strategic Planning * Market expansion analysis * Acquisition analysis * Identifying marketing and product opportunities * Identifying operational improvements I would highly recommend other bank executives to take advantage of it if given the opportunity."

F Scott Dueser
Chairman & CEO


"Bank Intelligence has a great product, you continue to make it better all the time and your Bank Strategists do a terrific job of presenting. The information was very beneficial but especially coming from you as it really makes the points we try to make more meaningful. We look forward to continuing our long lasting relationship with Bank Intelligence."

Bruce Hildebrand

Premier Community Bank
Marion, WI

"I'm usually leery of offers to participate in web conferences, especially those that come with "no obligation"! However, I was seeking a fresh perspective on our planning activities and the Bank Intelligence complimentary session intrigued me. It did not take long into the call to realize that Bank Intelligence was something special. The thoroughness of the Senior Bank Strategist and the simplicity of the presentation was incredible. We became a client shortly after the complimentary session. Bank Intelligence is now an important part of our Asset/Liability management function as well as a resource for strategic planning."

Thomas Pamperin
President & CEO

Glacier Bancorp

"Bank Intelligence has been a vital tool in creating targeted marketing approaches. It allows me to effectively evaluate my competition as well as identify the strengths and weaknesses of my own organization. It is a must have for strategic planning."

The Guilford Savings Bank
Guilford, CT

"We are amazed on how simple and how quickly we were able to hit the road running. We saw the demo and all of Sr. Management said Bank Intelligence is a must have."

Peoples Intermountain Bank
American Fork, UT

"Bank Intelligence has allowed us to verify the progress of various strategic objectives coupled with comparative peer performance. Also, areas of strength or weakness are either affirmed or uncovered using this system."


"I spoke at the Bank Director magazine symposium for bank directors about a month ago in Austin. The reason for me being asked to speak is that we were named the second best bank in the country. We had a panel discussion and one of the questions I got was, what's the one thing that you can put your finger on that has helped your bank move up the ladder? The one thing is Bank Intelligence. This software is so powerful and so good. Each one of you need to be using this in your bank to take your performance up, because it shows you exactly what you need to do to go to the next level."

F Scott Dueser
Chairman & CEO

The Guilford Savings Bank
Guilford, CT

"To prepare for board retreats and planning sessions, I previously used other resources like the FDIC website to conduct painstaking and time-consuming research. All the information I'd spent hours and hours gathering was there at the touch of a button."

Heather Hackley
EVP/Chief Risk Officer

The Guilford Savings Bank
Guilford, CT

"We're concerned about the same issues as our competitors - where are interest rates going, market compression. Nobody has a crystal ball so it's really trying to position ourselves appropriately and Bank Intelligence is going to help us do that."

Timothy Geelan
President & CEO

The Guilford Savings Bank
Guilford, CT

"My endorsement of the BankAnalyst tools is unequivocal. I think this service is the greatest thing since the invention of the wheel. BankAnalyst Financial provides a great way to discuss staff utilization issues to determine where the real efficiencies and inefficiencies lay. BankAnalyst Market gives us conclusions on market growth potential and specific product type demand."

Robyn Westerkamp
SVP, HR Director, Corporate Secretary

ESB Financial
Emporia, KS

"I would recommend Bank Intelligence without reservation. As a direct result of the BankAnalyst solution, our entire management team has become much more knowledgeable about what drives the success of our bank, and better equipped to direct that success. The analysis reports are very user friendly, and our Bank Strategist provides valuable input that helps our managers gain an actionable understanding of how important the ratios are and how they can impact our bank's bottom line. The insights shared by our Strategist in strategic planning activities are extremely valuable, and we also use analysis reports and graphs delivered by the tools to give our Board of Directors clear insights into the bank's performance. Even with all this activity, we feel we are just scratching the surface of the benefits the solution can provide us. I am convinced that Bank Intelligence will be a critical partner as the bank plans strategic initiatives for the near and long term."

Mike Sikes

Citizens Bank Inc.
Robertsdale, AL

"Your presentation provided us a wealth of information which promoted a great many discussions. The board and our management now will be able to use this information to determine market specific demographics, develop specific goals to match the demographics of each market, allocate resources to support those goals and offer incentives for associates that are aligned with all of those items. Thank you for professionalism and effort. You have provided us the tools and analysis to make 2014 a success - we now just have to implement the plan and execute!"

Tom Gulledge

Westbury Bank
West Bend, WI

"We’ve had a great relationship with them over the years – they’re very consultative and collaborative and very generous with their time. We appreciate their insight and guidance.”"

Kirk Emerich

Starion Financial
Mandan, ND

"Our Strategist is an excellent resource to us as we are becoming more familiar with the Bank Intelligence tool and ask great questions to determine if there were any manual tasks we were completing that the Bank Intelligence tool could help us automate. Based upon these questions, we determined there was a manual task that could be automated with the Bank Intelligence tool. Our Strategist worked closely with us to help us create a custom peer comparison report that saves us time each quarter of having to manual gather data on our peers."

Brenna Ohman
Financial Reporting Manager

The Bank of New Glarus
New Glarus, WI

"Bank Intelligence has proven to be a valuable tool for our bank by allowing us to understand, at a deeper level, where our strengths and weaknesses are. We are able to "drill down" to a deeper level of information. It provides us with a comprehensive comparison between us and our peer group. It helps us to see in exactly what areas we are ahead or behind other banks within our market. It would be extremely difficult for someone to gather and analyze all of the data we receive from Bank Intelligence. The quarterly strategy web conferences give us the information we need to make better decisions and is in a way that is easy to understand."

Progressive Savings Bank
Jamestown, TN

"Progressive Savings Bank has always had a deep commitment to the communities we serve. We’ve made significant investments in our branch infrastructure and the quality of our people to ensure a high level of service. To support the investment in our branch network, our strategy is to methodically execute profitable growth in each of our markets. Fiserv Bank Intelligence’s analytical tools quantify the growth potential for each commercial and consumer segment, by market, so that we can better align our product offerings and target our marketing to maximize loan and deposit and other financial services growth at each location"

Windsor Federal Savings and Loan Association
Windsor, CT

"Bank Intelligence offers fantastic quantitative insight into market demographics and growth opportunities across the communities we serve. BankAnalyst is an extraordinary tool for identifying opportunities not only in our current footprint, but for analysis of potential markets for expansion. Our strategist has been exceptionally responsive and extremely helpful in deciphering the data, interpreting the analysis and in translating it into a format suitable for senior officer and board level presentations. Knowing your markets and thinking you know your markets are two completely different distinctions. Bank Intelligence has allowed us the opportunity to understand the demographics in specific communities and craft campaigns unique to a specific market which has helped to distinguish us in our communities"

David Oliver
SVP of Retail Banking

Frederick County Bank
Frederick, MD

"We have been using The Bank Intelligence Solutions’s for many years. The BankAnalyst tool provides us with fingertip ready financial and peer information without the additional manpower cost. FISERV’s Strategist’s are very knowledgeable on industry trends and provide discussion points on the possible impact to your Bank."

Crystal Wiles

CFCU Community Credit Union
Ithaca, NY

"Banking Intelligence is an impressive tool that has played a key role in our decision making process. We appreciate the wealth of data that can be derived from the program and the responsiveness of the Banking Intelligence team. Our strategist always gets back to us quickly to help answer questions, clarify information, or delve deeper into the available tools."

Rebecca Roberts
Principal of Strategic Initiatives

Equity Bank
Wichita, KS

"As a marketing director, my first place to turn for unsolved questions is Bank Intelligence. It’s proven an invaluable resource for market planning, in particular tailoring our marketing and sales objectives to each of your communities - based on the potential, growth, demographics, and insights that we gain from Bank Intelligence. It’s also crucial for expansion planning - when entering a new market based on acquisition, it is our board and management team’s first stop for studies. I cannot imagine developing a marketing plan, or even market initiatives, without the BankAnalyst tool, and the support provided by the Bank Intelligence team is second to none - they are always eager to share in strategic planning, reporting, and helping my group plan and execute our goals."

John Hanley
Director of Marketing

Bank of Bridger National Association
Bridger, MT

"BankAnalyst Risk, an enterprise Risk Management tool that Bank Intelligence Solutions from Fiserv provides to our bank is an integral part of our overall risk management system. The information provides a valuable third party review that is concise and to the point for both bank board members as well as bank regulators. Our bank regulators were pleased to see that we had taken the proactive step of involving a quality third party agent into our process."

Bart Langemeier


"As Central Kentucky’s leading community bank, we are dedicated to helping our customers and communities. One of the most important ways we support that commitment is to make sure we understand the financial services needs of our customers and markets. By understanding those opportunities we can develop a laser like focus on customer life stages, product needs and channels. To gain that insight we use Fiserv Bank Intelligence as an essential tool in our strategic and marketing planning processes. They provide the data, analytics and advisory support to help us understand and prioritize our opportunities for further growth with existing customers and new customer acquisition in each of our communities. We have found their support to be invaluable for strategic planning, market analysis and segmentation, financial and risk analysis and new site selection. We are very pleased to have Bank Intelligence as a strategic partner."

Steve Kelly
EVP Sales & Marketing


"As the region’s only local, full-service, community-owned financial institution operating for 130 years, Canandaigua National Bank & Trust (CNB) has developed a strong culture of commitment to our customers, our communities, our shareholders, and our colleagues. We have made long term plans for the future to ensure that our bank and communities continue to thrive and grow. Our relationship with Bank Intelligence extends over 10 years. Their online tools and strategist services have aided us in understanding our markets, our opportunities for franchise growth, market expansion and how to continue to build on our performance success. We believe effective data analytics is mission critical to profitable growth strategies in 21st century banking. Bank Intelligence is a key resource for effective data analytics and CNB’s strategy development needs."

Larry Heilbronner-Kolthoff

The Stephenson National Bank and Trust
Marinette, WI

"The financial comparisons and ability to create custom peer groups truly allow us to conduct the necessary analysis to challenge ourselves in our strategic planning process. The market analysis is significantly helpful in assessing both opportunities and challenges in each market we serve, thus allowing us to better understand whether our financial results in those markets are attributable to our execution or to market-specific factors. Most of all, having the insight and facilitation of our Senior Strategist helps us to remain focused on continuous improvement while appreciating our prior achievements."

Greg Salmen
EVP & Trust Manager

Regent Bank
Tulsa, OK

"Our bank experiences fast and reliable service from our senior strategist at Bank Intelligence making them one of the best vendors we partner with. Their solutions have allowed us to automate quarterly reporting saving countless hours of preparation. We greatly appreciate our partnership."

Sarah Yocham
Assistant Controller